North Texas gets hit every spring. When it happens, you need someone who can read the damage, build an estimate your carrier will accept, and put the car back to factory without burying it in filler and paint. That is the whole job here.
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Hail dents are shallow, round, and there are a lot of them. A moderate storm can leave two hundred dents across a hood, roof and deck lid. The paint is usually unbroken, which is the important part: it means the metal can be moved back without touching the finish.
Severe hail is different. Once stones break paint, crack glass, or crease a panel edge, the repair moves beyond dent work and into bodywork and refinishing. Most cars we see need a mix of both, and knowing where the line sits is most of the skill.
Paintless dent repair works the metal back from behind the panel with specialized tools. No filler, no sanding, no repaint. Your factory paint stays on the car, which protects the finish and the resale value. A repainted panel shows up on a vehicle history report and at trade-in.
Where PDR cannot reach, or where the paint is broken, we do it the conventional way: panel repair or replacement, color-matched refinishing, and blending into the adjacent panels so the repair does not announce itself. Both happen in-house at the Plano shop, so nothing gets subcontracted out and nothing gets lost between shops.
More on the method itself on our paintless dent repair page. If the storm also put you into something, that is collision repair.
A direct repair program shop is on the insurer's list because it agreed to the insurer's pricing and cycle times. That arrangement is good for the carrier. We never signed one. When your adjuster writes an estimate that misses dents, prices a panel wrong, or leaves out the blend on an adjacent panel, we document it and go back to them, on your behalf, not theirs.
You do not have to use the shop your insurer recommends. In Texas, you choose who repairs your vehicle. Bring us the claim number and we will handle the rest of the conversation.
Walk in, no appointment. We assess the damage with you and tell you what it will take.
We document every dent with photos and write a scope your carrier can act on.
We deal with the adjuster directly, including supplements when they miss something.
Work happens in-house. We keep you posted, and the car gets detailed before you get it back.
Competitors advertise "$0 out of pocket" and leave you to find the fine print. Here it is plainly: on qualifying vehicles we offer repair assistance of up to $1,000, which can be applied toward what you owe out of pocket on a hail claim. Whether a vehicle qualifies depends on the damage and the scope of the repair.
We will tell you at the evaluation whether your vehicle qualifies and exactly what the number is, before you authorize anything. Your deductible obligation is set by your policy and your carrier, and we will never ask you to misstate anything on a claim. Ask us during your free evaluation.
We help arrange a rental and coordinate it with your claim so you are not stranded while the car is in the shop.
Subject to availability, a loaner from our own fleet, no rental counter, no paperwork.
We will come get the vehicle and bring it back to you when it is done, free.
No appointment needed for an evaluation. Pull in during business hours and someone will come out.
BeforeAfter
Before
AfterMore before-and-after work in the full gallery.
Sometimes, and it depends on the math rather than how bad the car looks. A carrier compares the repair estimate against the vehicle's actual cash value. Paintless dent repair usually costs far less than panel replacement and paint, which is one reason a PDR-first estimate can keep a car from being totaled when a conventional estimate would not.
Yes. PDR is a standard, accepted hail repair method and every major carrier pays for it. It is generally the method insurers prefer, because it costs less than refinishing and keeps the factory paint on the car.
It depends on the dent count and whether any panels need paint. Light to moderate hail is often a few days. Heavier damage, or repairs involving panel replacement and refinishing, can run one to two weeks. We give you a timeline after the evaluation and keep you posted while the car is with us.
Your deductible is between you and your carrier, and we never advise anyone to misrepresent a claim. On qualifying vehicles we offer repair assistance of up to $1,000 that can be applied toward your out-of-pocket cost. Whether a vehicle qualifies depends on the damage and the scope of the repair, so ask us during the evaluation and we will tell you plainly.
No. Walk in during business hours and we will look at the car with you at no charge. Most evaluations take about 15 minutes. If you would rather schedule, call us at (469) 777-6701 or send the estimate form.
How PDR works, what it protects, and the honest answer on when it is not the right call.
Read more → Severe damageStructural and panel work, color matching, and the claim process after an impact.
Read more → Proof5.0 across 62 Google reviews. Read what Plano drivers say about the hail work.
Read more →Walk-in evaluations are free, and most take less than 15 minutes. Call ahead if you want, but you don't have to.